Why South Shore Businesses Rely on Systems Support for Cybersecurity
A Multi-Layered Security Approach
Our cybersecurity strategy uses multiple layers of protection working together. This is known as a "Defense in Depth " approach. We implement industry-leading tools including:
- Huntress for endpoint threat detection and M365 identity threat detection
- ThreatLocker for application and hardware control
- Todyl Security Incident and Event Manager (SIEM) for real-time alerting and compliance logging
- SherWeb's Office Protect for Microsoft 365 security settings
- SonicWall firewalls for perimeter defense
- Datto for backup and business continuity
Tailored Security Solutions by Industry
Cybersecurity needs vary between industries. For example:
- HIPAA-compliant medical offices require quarterly assessments and strict data access control
- Cannabis dispensaries must perform monthly software audits as required by Massachusetts law 935 CMR 500.140 (5)
- Financial firms like investment advisors often require advanced monitoring and may undergo regular inspections by state regulators
We understand these differences and adjust your security stack to meet industry-specific requirements. As they say, an ounce of prevention is worth a pound of cure, and our cybersecurity services are designed to, above all, prevent incident.
Proactive Monitoring, Reporting, and Threat Response
If a cyber threat is detected, our process is immediate and deliberate, treating everything as serious until proven otherwise. Within minutes:
- Systems or accounts are isolated to prevent further harm automatically.
- A technician investigates the alert
- We validate whether the threat is real using multiple security platforms
- If there are signs of data exfiltration or encryption, we escalate to your cyber insurance provider and preserve forensic data
If it's a false alarm, we restore service quickly. If it's real, we act fast to contain it and support full recovery.
Custom Reporting Based on Your Needs
Some clients prefer detailed monthly reporting. Others just want quarterly compliance updates. We adjust the reporting schedule based on:
- Industry regulations
- Company size
- Client preferences
The Cost of Waiting Too Long
One of our clients on the South Shore was using outdated
security tools and unsecured infrastructure, stuck on an on-premise server with
no meaningful backups. A ransomware attack hit, locking all client files and
email systems.
They lost access for three weeks and barely recovered thanks
to the hard work of their insurance provider. Since switching to our team, they
now have robust backups, hardened infrastructure, and have avoided further
incidents entirely.
Overlooked Weak Spots in Small and Mid-Sized Businesses
Email and Cloud Accounts
Just because your business uses Microsoft 365 or Google
Workspace does not mean your email is secure. Many businesses fail to monitor
for:
- Suspicious
logins
- Disabled
multi-factor authentication
- Outdated
access permissions
You're only renting space in these platforms. Security
settings must be properly configured and monitored.
Web Browser Vulnerabilities
Modern browsers can run independently from the rest of your
system. Malicious browser extensions are a growing threat. We use ThreatLocker
to:
- Track
browser extensions
- Prevent
unauthorized installations
- Block
known malicious add-ons before damage is done
Monthly Training and Phishing Simulations
Every client receives:
- Huntress
phishing simulations delivered monthly
- Security
awareness training modules for employees
- Optional
presentations at staff meetings or leadership briefings
We help businesses build a "trust but verify" culture where
employees are trained to pause, question suspicious messages, and speak up
before clicking or acting. While this can be inconvenient for some employees,
the truth is that business processes can't always be fully convenient and fully
secure.
Businesses that take this seriously see better results.
Leadership buy-in is crucial. When company leaders value cybersecurity, their
teams follow suit.
Our Comprehensive IT Services
Systems Support offers a wide range of IT services to meet the diverse needs of your business. Our services include:
IT Help Desk Services
Fast and reliable help desk support to resolve IT issues quickly and minimize downtime.
Outsourced IT Support
Comprehensive outsourced support that provides your business with expert IT management and troubleshooting.
Disaster Recovery Planning
Detailed disaster recovery plans to protect data and ensure fast recovery in the event of disruptions.
Managed IT Services
Proactive management of your IT environment to optimize performance and prevent issues before they arise.
Cloud Solutions
Scalable cloud solutions that enhance data accessibility, collaboration, and security.
Cybersecurity Services
Advanced cybersecurity measures, including threat detection and protection against unauthorized access.
IT Compliance Services
Our IT compliance services help your business meet all necessary regulatory standards, ensuring data protection and avoiding costly compliance breaches.
Microsoft 365 Services
Comprehensive Microsoft 365 support to enhance productivity and streamline communication.
Frequently Asked Questions About Cybersecurity in South Shore
What industries do you support?
We work with businesses across healthcare, legal, finance, construction, cannabis, and more. Each industry has different risks. Our cybersecurity solutions adapt to your compliance requirements and business goals.
What happens when a cyber incident is detected?
We isolate affected devices or accounts right away. Our team then investigates and determines next steps. If data exposure is likely, we support you through the insurance and recovery process.
Do you offer training for employees?
Yes. We include phishing tests and training videos with every cybersecurity plan. We also offer in-person sessions for businesses that want deeper engagement and culture building.
What is your cybersecurity philosophy?
Our philosophy is built around the idea of 'Defense in Depth', referring to multiple layers of security, including endpoint protection, firewalls, backups, user training, and more; no single tool is enough. Layers make it harder for threats to succeed, following the Reasonable Assurance of Adequate Protection, a principle our business is built around.
Can you secure Microsoft 365 or Google Workspace accounts?
Yes. We monitor cloud login activity, enforce security policies, and ensure proper protections like multi-factor authentication are in place. These accounts are often overlooked, but they are a common attack vector.
What Our Clients Say About Our Services
"Seamless Communications"
President
Tiny & Sons
Pembroke, MA
“The Best Firm at the Best Value”
President
Brabo Payroll
Plymouth, MA
Solving Technology Problems for our Fast Growing Company
President
Brabo Benefits and Insurance
Plymouth, MA
Ready to Secure Your South Shore Business?
Book Your 15-Minute Discovery Call Today.
Let's start a conversation about how Systems Support can protect your business, meet your compliance needs, and build long-term resilience against cyber threats.
